Privacy Policy



Your Privacy is important to us. This Privacy Policy describes the personal data collected or processed when you interact with Daiwa Corporation, including through websites, digital experiences, or mobile apps linking to this Privacy Policy (collectively the “Site”), or by purchasing or using one of our other products or services.  It also explains how your personal data is used, shared, and protected, what choices you have relating to your personal data, and how you can contact us.


Your California Privacy Rights

California customers with an existing relationship with us are permitted by California law to request information about the manner in which we share certain categories of information with others for their marketing purposes. We do not share information with others for their marketing purposes.

California Consumer Privacy Act Notice

Beginning January 1, 2020, California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018 (CCPA). We describe below your rights if you are a California resident.



By using the Site, you consent to agree to the terms of the Privacy Policy by expressly accepting the terms of this Privacy Policy or by continuing your relationship with us.   Whenever you submit information via this Site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.


In order to provide products and services to you and fulfill our commitment to you we must process information about you. The types of information we collect depend on how you use our products, site and services. We collect information that identifies, relates to, describes, references, and is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

Please see the table below to understand the categories of personal information we have collected from consumers on the website within the last twelve (12) months. Please note even if listed in the table below, if we do not maintain information in a manner that cannot be reasonably linked to you, it is not treated as personal information.




A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, address, telephone number, employment, some personal information included in this category may overlap with other categories.

C. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.




How We Collect Personal Information: The Company obtains the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete for customer support, purchase orders, account set up or other promotional event give away.
  • Indirectly from you. For example, from observing your actions on our website, from cookies and similar technologies used on our website, and social media services, like Facebook, Instagram, or Twitter.

Use of Personal Information: We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry.
  • To provide, support, personalize, and develop our website, products, and services.
  • To administer contests, promotions, surveys, and questionnaires you respond to.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To help maintain the safety, security, and integrity of our website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our website, products, and services.
  • Perform identity verification, accounting, audit, and other internal functions, such as internal investigations and record-keeping.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information.

Company will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.


Cookies and Do Not Track Disclosures

We use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all our visitors and to help us remember you and your preferences when you revisit the Site. These cookies may stay on your browser into the future until they expire, or you delete them. Please visit for details. We also use technology to remember your purchase selections in your shopping cart.  These cookies usually are erased when you close your browser window.  Further general information about cookies and how they work is available at

We may allow selected third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions.   We do not control the use of such third-party cookies, or the resulting information and we are not responsible for any actions or policies of such third parties.

We do not use technology that recognizes a “do-not-track” signal from your web browser. 

When Does Daiwa Corporation Disclose or Share Information?


Daiwa Corporation will not disclose a customer’s personal information to an unaffiliated third party except when:

  1. The customer has agreed to such disclosure.
  2. The information is provided to help complete a transaction for you.
  3. Daiwa Corporation is required to provide such information (1) to comply with federal, state or local laws; (2) to comply with civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state or local authorities; (3) to cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state or local law; (4) to exercise or defend legal claims; or (5) as required pursuant to the Act on the Protection of Personal Information and /or other relevant laws.
  4. Our third-party agents, outside vendors or service providers have received such personal data to perform services on our behalf, such as helping us provide and improve our order process through EDI platforms who support our business, or by providing technical infrastructure services, facilitating orders.
  5. For a full list of vendors, please visit: Daiwa's Online Service Provider List
  6. The disclosure is done as part of a purchase, financing, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets).
  7. To enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.)

We do not sell your personal information to third parties. We may disclose your non-private, aggregated, or otherwise de-identified information, such as usage statistics of our Products, to our affiliates and third parties.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. The CCPA rights described below do not apply to information collected in the employment context about our current, former or prospective employees or contractors (who receive separate disclosures under the CCPA) or to information collected about California business contacts (employees, owners, directors, officers, or contractors of companies, sole proprietorships, and other entities collected in the context of conducting due diligence regarding, or providing or receiving a product or service to or from, such companies, sole proprietorships, or entities).  California business contacts have the right to tell us not to sell their information; please see below for how to exercise this right.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us:

You may submit a request for the information disclosures, data portability and deletion of information by calling us at 1-800-736-4653, or Click here to submit a request. Once you contact us through one of these channels, we will need to confirm your identity to process your request by matching the information you provide in your request against the information in our records. We may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be if you request data portability or deletion. Only you or an authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. You may make a deletion request at any time.  The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We will acknowledge receipt of your request within ten (10) days and endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


We will not discriminate against you for exercising any of your rights under the CCPA, as described above.


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.



We do not knowingly collect personal information from children under the age of 13. Children under the age of 13 should not use this website. Only adults 18 years or older are permitted to purchase our Products.



You may use an authorized agent to submit requests on your behalf to exercise the rights above provided the person is registered with the California Secretary of State and you have authorized them to act on your behalf with a valid Power of Attorney.


If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at 20155 Ellipse, Foothill Ranch, CA 92610 or 1-800-736-4653 or


Daiwa Corporation will update this policy as necessary to protect our customers and to accommodate an evolving environment. The changes will be effective from the date of posting on our site unless we specify otherwise. If we make material changes, we will post the revised Policy and the revised effective date on this Site.  Please check the Privacy Policy when you visit our site so that you may be aware of our current policy.


Please see below link for the complete US Privacy Laws